Customer Service

At Robbins Vending Customer Service is our number one priority. We believe superior Customer Service begins with good relationships built on trust, experience, effort and respect. At Robbins Vending, decisions are made locally not in some other state or half way across the county. Our customers work directly with the owners. They know us and we know what they expect from us. It's a relationship we are strongly committed to.

Top Selling Brands 

Our Customer Service includes several levels and starts with our superior product selections. With our National BrandPlus program we make sure we offer the top selling brands in every category. And, with our Healthy ChoicesPlus program our customers can now use the American Heart Association Dietary Guidelines, Fit Picktm,  to make selections that are not only great tasting but healthy.

State-of-the-Art Vending Units

Our Customer Service efforts also apply to the capabilities and efficiencies of our Vending Units. Our Units include the latest technologies and come equipped with sensor systems that allow us to monitor each Unit. Using our remote control monitoring system, Remote ControlPlus, we are able to maintain peak inventories and guarantee each Unit is running efficiently 24/7 so we can prevent down time. With our EnerGPlus capabilities, our Units save on power use and cut energy costs so our customers have lower energy bills.

And if things do break down we are there to fix it immediately. Because we are locally owned and managed there is no long waiting time to have someone come out and see what's going on. We already know what the problem is and when we show up we have everything to fix it.

 

Locally Owned with 118 years of Experience 

Finally, we bring 118 years of local ownership and experience to every relationship we service. That 's an incredible company history and something we are very proud of. That's why we maintain personal relationships with our customers. We strive to meet expectations and always keep improving our services and products.

 

Thank you. 

Robbins Vending Company
191 S. Main Street • P.O. Box 630
Cortland, NY 13045
Phone: 607-756-5841 • Fax 607-756-9887